The DISC behavioural workshop is one of the most practical training you can give your staff. Through the workshop, participants can learn tangible skills that they can apply to their everyday life - especially in their work environment.
Some of the most powerful truths in life are simple;so simple that some people cannot accept it. Some trainers will tell you that understanding personalities is a complicated task; they will tell you that you will need to spend a lot of time to reflect on your weaknesses in order to improve. Some will even say that it takes a catastrophic even for someone to modify their behaviour.
We beg to differ. Understanding personalities should not be something that only psychologists, experts or consultants can achieve.
DISC was first introduced by Dr. William Moulton Marston in 1926 in his book entitled, "Emotions of Normal People". Incidentally, Dr. Marston's researches also helped invent the early day lie detection machine by monitoring blood pressure.
Very simply, DISC means Drive (or Dominance), Influence, Steadiness and Compliance. Most of us possess one of these main traits or a combination of a few of them.
Applying DISC Lessons at Work
Knowing our dominant traits means understanding our inherent strengths and possible weaknesses. It can help us be more effective as individuals and also learn about how we can work with people who have different tendencies from us.
We can also apply DISC in our work by teaming up with people who compliment our personalities. In this way, as a team, we will be able to leverage on one another's strengths.
DISC Applied in Sales
Understanding DISC can help us win deals. Knowing the dominant fears of each personality, as well as understanding the needs of each personality will enable us to address those needs even when they are not verbally communicated.
Understanding the key decision maker's mindset is pivotal to closing sales.
DISC in Leadership
In our line of work, we have met very few leaders who are not good with people. Some of them can be extremely results oriented and demanding at work but almost all of them are genuinely interested in understanding their subordinates - why?
Understanding how different personalities are being motivated will also help us build a more effective relationship with our colleagues. It also allows us to reach out to them to bring out he best in them in a way that is constructive.
It will help us resolve or even prevent conflicts and make us better communicators.
This will directly affect our bottom line.
One other very important thing that we share with our participants during our workshops is how we can modify our behaviour if we do not like how we behave now.
Human beings are creatures of habits and behaviour is modifiable. As long as we are willing to change, we will be able to cultivate the right habits that will bring about behavioural change.
Part of our DISC workshop requires participants to take 7 minutes ot fill up a one paged DISC profile instrument to help them understand thier behavioural style.
The workshop the consist of slide show presentations, role plays, mini peer assessment exercise, a highly addictive negotiation boardgame (individual) and discussions to reinforce the lessons learnt from the workshop. There will also be a team based structure building game to see how different personalities interact when they are faced with a task at hand.
Played competitively, the teams are pressured to out perform the other teams and we will be able to make observations to find out any dominant traits that participants are not aware of.
The DISC workshop is an investment that must be made, it will form a strong foundation for sales, leadership and customer service training.